Last Updated: February 12, 2025

Resolving Complaints or Grievances

Chicago Women in Trades is committed to providing a positive learning environment. If you experience any concerns during your training, we want to hear from you and will work together to find a solution. All grievances are handled with strict confidentiality and professionalism.

We encourage you to follow these steps to help us address any concerns:

Start with a conversation: Your first action should be to discuss the problem or situation with your instructor or relevant Program Staff member. Many concerns can be resolved through an open discussion.

If the initial discussion doesn’t fully address your concerns, you may submit a Grievance Form, which should describe the situation, any steps you’ve taken, and any remedy you are seeking.

Submit the Grievance Form to CWIT’s Program Director, who will arrange a meeting with you. The Program Director will work with all parties to help find a satisfactory resolution.

If further review is needed, the Program Director will elevate the matter to CWIT’s Executive Director, who will review all the actions taken and make a final attempt to resolve the situation.

DOWNLOAD CWIT Grievance Form

Contacts

Renee Jones
Program Director
rjones@cwit.org
312-942-1444

Jayne Vellinga
Executive Director
jvellinga@cwit2.org
312-942-1444